Frequently Asked questions

Our MOQ is 250 kg, and the number of pieces depends on the capacity of the selected packaging. For startups, we offer small starter batches to test the market.

The standard cycle takes 8 to 16 weeks, depending on the product category, laboratory testing, and packaging selection. Clients receive a detailed roadmap right after our first call.

Yes. We work both with our own proprietary formulas and with compositions supplied by the client. We can also perform reverse engineering on an existing benchmark product.

Katarzyna Zielińska and Marcin Toczek — business partners since 2009. Marcin is responsible for technology and client relations, while Katarzyna manages the production processes. Direct contact with owners from day one.

Yes — we manufacture natural, organic, vegan, and dermocosmetics. We also have extensive experience producing specialized pet care cosmetics.

Skincare (creams, serums, toners, masks), body care (lotions, oils, milks), hair care (shampoos, conditioners), hand & foot care, and highly specialized professional lines.

No — we do not produce color cosmetics (e.g. foundations, lip glosses, and other eye & lip makeup products).

Yes — dermocosmetics are one of our specializations. We collaborate with dermatologists when developing formulas for problematic skin.

Yes — perfumes represent a separate service line. We create custom fragrance compositions, body mists, room diffusers, and scent marketing solutions.

Scent marketing involves creating signature custom fragrance profiles for hotels, offices, stores, and other environments to help build strong brand identity.

Yes — we offer reverse engineering for perfumes. We can recreate an existing scent with cost optimization or create an inspired variant.

Yes — we produce capsules, tablets, powders, granulates, and highly bioavailable liquid supplements. We assist with all registration documentation required by food safety regulations.

Hard and soft capsules, tablets, powders, and liquid forms (drops, syrups) which ensure the highest bioavailability.

Yes — we prepare the complete registration dossiers required to legally launch dietary supplements onto the market.

Yes — we produce premium cleaning agents, hygiene products, disinfectants, and specialized formulas compliant with OHS and HACCP standards.

Yes — all our professional hygiene and cleaning formulations are fully compliant with HACCP and workplace safety standards, accompanied by full SDS documentation.

Yes — car cosmetics, windshield washer fluids, interior and exterior care products.

Microbiology, dermatology, challenge tests, pH stability, compatibility, and user application tests. We partner with accredited European labs.

Minimum 3–4 months: face microbiology 4 weeks, full microbiology 6 weeks, application tests 4 weeks — these are industry standards and cannot be shortened.

We apply our own proprietary quality control process, which is stricter than standard ISO 9001. Every single package undergoes UV sterilization, every label is verified, and every piece is checked individually.

ISO 9001 allows statistical batch sampling — we inspect 100% of finished products. ISO 22716 does not require UV sterilization of raw packaging — we sterilize every single bottle.

Every piece of empty packaging passes through UV tunnels before filling to eliminate microbes. This is not a legal mandate, but our strict internal standard since day one.

Yes — every batch of pumps, triggers, and atomizers is technically tested with the target bulk formula before hitting the line to ensure flawless function.

Yes — our team includes a dedicated cosmetics graphic designer specializing in packaging and regulatory-compliant label layouts.

Yes — we help select and source packaging, but clients can also supply their own. We always technically verify packaging compatibility.

No, we do not produce aerosol products under gas pressure. We manufacture sprays utilizing regular mechanical atomizers and pumps.

No, we do not produce sealed glass ampoules. We produce screw-top and crimp-neck glass and plastic vials/ampoules.

Yes — we ensure full compliance with EU cosmetic regulations and CPNP/UFI registration. Cross-border delivery within the EU is fully streamlined.

Yes — export to the UAE is highly straightforward. We prepare all necessary customs documentation, certificates of analysis, and safety data sheets.

Carefully — the US requires additional FDA and state registrations, which take up to six months to obtain. We fully support clients through this process.

Yes. We prepare and pack products optimized for direct-to-consumer shipping and e-commerce logistics, acting as a silent manufacturer.

Complete delivery with collective labels, corner supports, pallet stretch wrapping. We prepare logistics labels.

Yes — preparing products for online sales is one of our specializations.

A free 15-minute online video call with the owners of the company to understand your project, answer questions, and establish the next steps.

Typically 8-16 weeks from the call to the finished product. We establish the schedule individually.

Yes — we always prepare at least 3 custom formula variants as laboratory samples for client testing and approval before scaling.

The cost of a sample depends on the product category and formula complexity. We provide details after our first call.

The cost of formula development depends on the product category and complexity of the composition. We provide detailed pricing after our first call once we understand your project requirements.

Yes — we handle orders covering multiple product categories. We can produce cosmetics, cleaning products, and supplements in a single project.